ORDERING FROM US
Registering as a customer
To open a trade account with us please either complete and submit the registration form online, or give us a call on 01904 670321 to set up your account over the phone. If accepted we will provide you with login details for the trade website as well as a copy of our latest catalogue. Once logged in to the trade website you will have access to prices, and will be able to send through your first order when ready.
Orders can be placed:
- Through the trade website (www.sharedearth-trade.co.uk)
- By email to sales @ sharedearth . co . uk (no spaces)
- Over the phone (01904 670321)
- By fax (01904 623770)
- Through the post: (Shared Earth, 1 Minster Gates, York, YO1 7HL, UK)
If you are ordering online it is possible to save your order at any stage and come back later to finish it by going to the basket and clicking on "Save your shopping cart for a future visit". If you require delivery for a specific date then mention this in the "Special instructions" section when you check out.
We won’t ask you for card details upon checkout. If you are a new customer, once your order has been packed you will receive a proforma invoice by email – you can then arrange payment by BACS, cheque, or phone us on 01904 670321 to pay by card. You will only be invoiced for the products that are available at the time.
We ship to most countries excluding USA and Canada.
Delivery/shipment charges are determined by order value and destination. These are outlined here.
Proforma orders are despatched as soon as payment is received, and orders placed on credit will usually be despatched within 2 working days. All UK mainland orders are despatched by DPD guaranteed 24 hour delivery, orders to the Highlands, Channel Islands and Northern Ireland will take 48 hours.
If you require urgent delivery then please do contact us on 01904 670321 and we will do our very best to get your order out on time.
View delivery/shipping charges
We offer discounts based upon order value, so the more you’re able to order from our range the greater the saving.
View order value discounts